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  • flypigflypig
    39.00 KarmaPosts: 22Crew
    I guess this is a very specific question, but I thought I'd give it a try nonetheless!

    I'm using my Jolla on the three UK network (three.co.uk) and it works perfectly. However, when roaming abroad (Belgium and Ireland), it won't let me use data. Phone calls work fine, but I get no joy with data in spite of trying on 2G, 3G and 4G. I checked the data roaming settings under Mobile network, and there's nothing there that looks wrong. Three customer services - perhaps unsurprisingly - weren't able to help given it's not a supported phone, but they were able to confirm that there are no settings on my account that should have prevented it working.

    So, my question is whether anyone else has any experience with this, or any insight into what the problem might be.
  • FazFaz
    63.00 KarmaPosts: 37Crew
    That's a bit concerning, I'm about to migrate from O2 to 3...

    Might be an idea to post a question on https://together.jolla.com/
    I want my physical keyboard and I want it now! =)
  • esmBOSesmBOS
    4.00 KarmaPosts: 2Crew
    I have the same problem! I got my Jolla a few days ago while on vacation in Finland. I've been using the Swedish Telia SP, and it (roaming) has worked fine with my N9, but refuses to connect with Jolla. Any help is appreciated!
  • JollaTidesJollaTides
    668.00 KarmaPosts: 526Captain
    I've yet to try roaming out but seems like this is definitely an issue that will need addressing in a future update. Has anyone else had positive/negative experience with this ?
    Sail On!
    /
  • flypigflypig
    39.00 KarmaPosts: 22Crew
    Thanks @Faz for the suggestion to comment on https://together.jolla.com. I was about to do this when I noticed there's already a discussion about something similar, which may be worth checking:

    https://together.jolla.com/question/48265/3-uk-no-roaming-in-brussels/

    Sadly there's no solution yet.
  • simosimo
    12.00 KarmaPosts: 13Crew
    Have you tried changing APN settings? > System > Mobile networks > Hold on your network name > Edit. Try something like "internet" as APN name, or check the correct one from the roaming operator.

    Found this: http://www.unlockit.co.nz/mobilesettings/settings.php?id=187
    Post edited by simo at 2014-06-27 15:05:04
    Waiting for my first Jolla, in white and orange ;)
  • flypigflypig
    39.00 KarmaPosts: 22Crew
    Thanks @simo, that's a great suggestion. Sadly I'm not abroad to test it now, but next time I'm away I'll try this out. That site looks really useful (although I must remember to check the details before I travel!)
  • esmBOSesmBOS
    4.00 KarmaPosts: 2Crew
    Automatic settings in mobile networks was incorrect for me! Changed it according to my SP's instructions and it now works great!
  • GrimtechGrimtech
    69.00 KarmaPosts: 36Crew
    @Flypig,
    I had the same issue with my Jolla in May when I was in Germany. I am also on Three in the UK. I had full phone signal but could not get data.
    Three said the same thing, that my contract was fully open and OK for roaming.

    I never found a way around it, and am going back to Germany at the end of August.

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