Pre-Order Update: Email Roll Out; Handset Colour; Exclusive Other Half Details
It would appear that emails to pre-order customers are finally rolling out as more and more people around are excitably claiming they are receiving payment confirmations from Jolla.
In all of the excitement to the build up to the launch next week, we’ve had a tip-off from reader Maria regarding some finer details.
According to Maria, Jolla have set up a zendesk page for service and support here: https://jolla.zendesk.com/entries/29762717-Webshop-FAQ
There you will also find more information on the finer details of the Jolla ‘package':
Which colour smart covers (The Other Half) are available at launch?
Currently, the only available colour is white. More covers will become available in due course.
Note: 100 EUR pre-booking customers from the May 2013 campaign are also entitled to an exclusive “The Other Half”, Poppy Red.
There has also been an update to the shipping information with shipments taking place by courier and shipping times as follows:
What’s the delivery time after completing my purchase in the webshop?
The expected delivery time is 3-4 weeks from completing the purchase. We will send invites to the webshop to all pre-booking customers in priority order.
So these facts go to answering a few more of the questions that have been coming up and you can visit the link above for more information. :-)
Sail On!
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Captain on 
saurabh on 
Joonaksu on 
Praveen kumar on 
Uli S. on 
hmm only white available -.-
dont like that
And Special Edition OH is just the red one….
Hope it’s something “speciall”, I mean, with dedicated text, draw…etc. But, as you, I dislike just white/red…meh
I too can confirm that things are on the move as this afternoon I have had a nice e-mail from Jolla HQ asking me to lookout for an invitation to visit the shop and complete the order.
Hopefully it may even arrive before the winter festivities:)
Richard
http://www.youtube.com/watch?v=GJSUT8Inl14
<3 <3 <3 Goin 2 pee myself!! Come one email!!!
no find it if drop in snow becaise its camoflag :-D
3 to 4 weeks after the order?! Do they send it by camel ? :D
only white? heee!
Hopefully 3-4 weeks is an absolute maximum taking into consideration those who pre-ordered last. If they’re sending by courier and you are early in the queue, I would have thought it would be quicker than that.
I sincerely hope that the delivery is not by a camel. They’ll have a lot of problems running a camel here at Helsinki streets, or even more, if they try to make a shortcut and bring that camel into the local metro. I’m living just 6 metro hops from the headquarters of Jolla. Oh, and what the mess it would be having a camel courier here at 5th floor… But I live in the hope that my phone will be delivered some other way, and quite fast, having quite good connection to the hq.
They will deliver manually one by one xD and I think so, by camel hahahaha
I want other than white only =(
haha peta if coming from china place thruh montans tibet by YAK!!!!!!!!!
By dogsledge… ;) Just white would in fact be a bit disappointing…
haha JD maybe by rainderes if SAN NICHOLAS delivering it!!!
Oh no… I want the light cyan one! :(
The FAQ also states: “Currently, the only available colour is white. More colours will be available in due course.”
“Jolla maritime blue” (I’m sure that has a more proper name) would be more appropriate than white, as default colour.
@Peter
Do you mean like the colour in our new web header/gravatar ? ;-)
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JollaTides, thanks for the mention in this update :)
I’ve been following you for months but never had something important enough to share. Like most of us lately, I’ve been often googling for jolla-related news and suddenly I happened upon the zendesk thing. I was shocked as I saw that the posting time by Jolla was about half an hour or so earlier… and then I saw that there was info about the exclusive other half. I thought that maybe “I am the first one” and it was time to share ;)
Although I live in Helsinki (a Greek in Finland, go figure ;) ) I’m not one of the 450 lucky ones… still, I was glad to finalise my payment today and patiently (what?) wait for my Jolla to arrive…
Sail on ;)
It was a pleasure and thank you Maria! :-)
Your order must have been very soon after the first 450 though so you should at least be one of the first to receive your new Jolla phone especially if you’re already in Finland. :-)
White as standard and poppy red as an “exclusive” option! Jolla are you mad?
The 40 EUR pre-orders from May are also supposed to include a limited edition other half. But I’m not in Europe (else I would have gone for the 100 EUR option).
Keenly awaiting further info about orders from more distant lands….
Sharing info about preorders…
I was slow with the pre-order, only making a 0€ order on the 22nd and a 100€ in early June. However, I received my email invite to the online shop yesterday and finished the order. By then there had been a bit over 1200 orders finished. Not sure if there have been more e-mails today, but I suppose they’re sending a maximum of a few thousand per (week-?)day.
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